Call now! (ID:224964)+1-855-211-0932
HomeCustomer Support

Customer Support


Context Help

If you lose your way inside our hosting Control Panel, the first thing you should do is click the Help button, which is present on each page. A context menu will show up. It offers exhaustive info about all the actions that you can perform on the page in question. Each popup shows up on the same page so that you can swiftly get back to your work.

Video Tutorials

We have a huge selection of educational videos clarifying how to use our Control Panel. They're intended for those of you who want to see how things are getting done rather than just reading articles. Thus, everyone can swiftly get to know our Control Panel by merely watching our step-by-step video tutorials.

F.A.Q.

If you can't find the solution you need, check out our extensive Frequently Asked Questions section, which comprises questions asked by actual customers and provides real solutions. We frequently update our FAQ database with new entries so as to cover all the new additions and innovations associated with our platform.

Ticketing System

If you still can't find the solution you need in the FAQ section either, we have a great team of technical support engineers available 24-7-365 and eager to help you with any issue. Each trouble ticket you submit will be answered in less than one hour (the average ticket response time being approximately twenty minutes), so you will never have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 224964

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com